What to Expect on a Pond Pump Service Visit (And How to Prepare)

The fastest service calls are the ones where we can actually access the equipment and confirm what’s happening. The slowest ones are the “everything is buried behind rocks and we’re guessing” calls. Here’s what to expect on a pond pump service visit — and how to prep so it’s smooth.

What we typically check

• Flow rate and return performance (does it match the pond’s needs?)
• Skimmer intake restrictions and basket condition
• Impeller condition
• Air leaks and priming issues
• Filter restriction (see pond filtration)

How to prepare (this saves time)

• Clear access to the pump, skimmer, and filter
• Tell us what changed (new algae, low flow, breaker trips, noise)
• Know the pond size if you can (rough gallons helps)
• Have any pump model info handy (not required, but helpful)

Conclusion

If you’re ready to book, use schedule service. If you want a quote for upgrades/sizing, use get an estimate. And if you want the overview, start at pond pumps.